Mattresses

Q1: How do I choose the right mattress for me?
A: Consider your sleeping position, firmness preference, body weight, and any health concerns (like back pain). Side sleepers often prefer softer mattresses, while back and stomach sleepers typically need more support.

Q2: What is the difference between memory foam, latex, and spring mattresses?
A: Memory foam contours to your body and reduces pressure points. Latex offers a cooler, more responsive feel. Spring mattresses provide strong support and better airflow.

Q3: How long should a mattress last?
A: Most mattresses last 7–10 years, depending on the material, usage, and care. Signs you need a new mattress include sagging, discomfort, or waking up with aches.

Q4: Can I try the mattress before buying?
A: Many retailers offer a trial period (usually 30–100 nights). Check if your purchase includes a risk-free trial and free return policy.

Q5: Do I need a specific bed frame or base?
A: Most mattresses work on any sturdy, flat surface. Some types (like memory foam) benefit from slatted or platform bases for ventilation and support.

Pillows

Q1: How do I choose the right pillow?
A: Your pillow should support your head and neck alignment based on your sleeping position. Side sleepers usually need firmer, thicker pillows, while stomach sleepers require soft, thin ones.

Q2: How often should I replace my pillow?
A: Generally, pillows should be replaced every 1–2 years. If it’s lumpy, flat, or causing neck pain, it’s time for a new one.

Q3: What types of pillow fills are available?
A: Common fills include memory foam, down/feather, polyester, latex, and hybrid options. Each varies in feel, support, and allergy friendliness.

Q4: Are your pillows hypoallergenic?
A: Many of our pillows are designed to be hypoallergenic. Look for labels indicating allergy-safe materials if you have sensitivities.

Q5: Can pillows be washed?
A: Most synthetic and some down pillows can be machine-washed, while memory foam and latex pillows usually require spot cleaning. Always follow the care label.

Sofas

Q1: What’s the difference between a sofa and a couch?
A: The terms are often used interchangeably. Technically, a “sofa” is more formal and structured, while a “couch” is casual and may be smaller or armless.

Q2: How do I choose the right sofa size?
A: Measure your space before shopping. Consider doorways, wall length, and the number of people who will use the sofa. Sectionals work well in large spaces; loveseats are great for small rooms.

Q3: What are the most durable upholstery materials?
A: Leather, microfiber, and tightly woven synthetic fabrics (like polyester blends) are known for durability and stain resistance.

Q4: How do I clean and maintain my sofa?
A: Regular vacuuming and immediate spot-cleaning help maintain your sofa. Use manufacturer-recommended cleaners, and consider a fabric protector for extra care.

Q5: Do your sofas come with a warranty?
A: Most of our sofas come with a limited warranty covering frame and cushion defects. Check the product page or ask customer service for details.

SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

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How long will delivery take?

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What exactly happens after ordering?

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Do I receive an invoice for my order?

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PAYMENT INFORMATION

When the order payment is taken of my bank account?

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What is wishlist?

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What should I do if I receive a damaged or wrong product?

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Can I change or cancel my order?

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What is ``package tracking`` in my orders?

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