The Products will be shipped upon receiving order confirmation from you and upon receipt of the applicable price in case of prepaid orders. When you place an order for Products through the Site, the Products will be shipped to the address you designate as the “Shipping Address” during the check-out process, provided that such Shipping Address is serviceable by us. You shall be liable to ensure that the Shipping Address is accessible for such vehicles as may be required to deliver the Product you have ordered, and that the building within which delivery of the Product is to be done has a lift or stairwell of sufficient size and capacity to undertake the delivery. In case of any queries regarding the required space, please reach out to us at the link provided herein. You will be liable to bear any additional amounts which would be required to deliver the Product at the Shipping Address due to any constraints in relation to the above mentioned conditions. The serviceability of a location by us can be verified by entering the relevant PIN code on the Site. The title and ownership in Products shall remain with us until delivered to you at the Shipping Address. In case of any damage to the Product after delivery, the same shall be on your account and we shall not be liable for any such damage except as provided in the terms of warranty, returns and refunds.

If your order is lost or damaged during the delivery process due to a fault of Sleepwave Mattress Pvt Ltd or of the logistics partner, we will employ our best efforts to work with you and the carrier to retrieve your shipment or to replace the damaged product.

8a.  Delivery Time
On completion of all the above formalities as outlined in Clause , the product will be delivered within 10 days from the date of receipt.